Step 1
Enter your vehicle identification number (VIN) to check if your vehicle is included in a recall campaign.
Step 2
Make an appointment with your dealer who will replace the parts affected by the recall campaign, free of charge and as quickly as possible.
Step 3
Bring your car in to get it repaired. The dealer will take care of your vehicle as quickly as possible.
PLEASE ENTER YOUR VEHICLE IDENTIFICATION NUMBER (VIN)
If your vehicle is included in a recall, you can contact your dealer.
our priority: your satisfaction
When Renault identifies a product that constitutes a potential risk in terms of safety or regulations, potentially affected vehicles will be recalled. Customers are informed by registered letter to get their vehicles checked and if applicable realigned free of charge by a Renault representative.
Your VIN (Vehicule Identification Number) is written on your registration certificate, or at the bottom of your windscreen. It contains 17 characters.
Contact your dealer who will take care of your vehicle free of charge and as quickly as possible.
* VIN ("Vehicle Identification Number") is shown on your registration certificate or it can be found at the bottom of the windscreen It contains of 17 characters starting with MEE. ** First registration date is shown on your registration certificate/ certificate of registration. The data collected is processed by Renault SAS and the members of its approved network (together referred to as “Renault”), as joint data controllers, to respond to your request.In accordance with the applicable regulations, you can ask to obtain and verify the data that Renault holds on you, rectify inaccurate information, erase the data concerning you, and take a copy of your data to reuse it elsewhere. You can also object at any time to the use of some of your data, in particular for commercial prospecting or profiling purposes, and ask to freeze the use of your data or deletion of your data. Finally, you can define directives relating to the fate of your data in the event of death. You can exercise all of your rights directly with Renault India by sending a request by post to the address: Renault India Private Limited, Data Protection Office, S.No. 7/1 , 7/3 , 8/1 , 9, 10 & 11, WORK EASY SPACE SOLUTION, Tulive Helix, Block No.20, Velachery Main Road, Velachery,Chennai, Tamil Nadu - 600042 or by email to dpo.ripl@renault.com. In the absence of a response or a satisfactory response from Renault India, you have the possibility of lodging a complaint in accordance with the Indian laws. To find out more, you can consult our personal data protection policy https://www.renault.co.in/
